Moving Beyond Surveys and Silos to Enterprise Feedback Management
Speaker:
Jakob Franzen, Inquisite Vice President of Customer Experience
If your company is like many that are conducting surveys, your organization is likely juggling several survey products, deploying surveys department by department, and lacking a strategic approach and methodology to collecting feedback. Unfortunately, this approach can be costly without delivering meaningful insight into your organization. Enterprise Feedback Management goes beyond traditional data collection and surveys to deliver an up to the minute, rich understanding of an organization's most important assets, its people.
As an HR practitioner you can take an active leadership role in standardizing feedback initiatives across your organization --- beginning with employee feedback and even making a connection between customer feedback and employee performance.
If your organization is new to surveys and feedback, how do you get started? If your organization is ready to move from tactical ad hoc surveys to strategic enterprise feedback management, what questions must you first answer?
In this webinar, you will learn how organizations are moving beyond simple surveying to enterprise feedback management and why your organization should, too. From vendor selection to implementation to immediate results, you will have a better understanding of how to get started or how to take your organization’s feedback initiatives to the next level.
Who Should Participate
- HR managers and leaders with responsibility for employee feedback
- Workforce research / market research staff
- Managers and leaders seeking better solutions for feedback collection, analysis and strategic decision-making across the enterprise
What You Will Learn
- Features and benefits of Enterprise Feedback Management
- How to evaluate and select an Enterprise Feedback Management vendor
- How to design your company's feedback organization and processes
- What kind of results you can expect from adopting an Enterprise Feedback Management platform